014: How to Handle Behavioral Issues

March 17, 2026 / 45:09 / E15 Handling behavioral issues can feel like walking a tightrope—wanting kids to feel loved and welcomed while also maintaining a safe and fun environment for everyone. In this episode of Kids Ministry Answers, Jonathan has a question about how to respond to behavioral challenges in a way that focuses on positive outcomes. So Linda and Jason share a simple, grace-filled framework to help leaders and volunteers correct behavior with clarity, consistency, and care. QUESTION:
“How do you handle behavioral issues in a graceful way that focuses less on consequences and more on positive outcomes, while keeping the environment safe and fun?” — Jonathan ANSWER:
In this episode, we’ll talk about how to:
  • Protect the environment so every child and volunteer feels safe and supported
  • Use a clear “Redirect, Remove, Refer” framework to respond calmly and consistently
  • Partner with families to support long-term growth, not just short-term compliance
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